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Oracle Utilities Customer Care & Billing Release 2.4.0
3.4.4.1b Enroll in Non-Billed Budget
Brief Description
Actors/Roles
Business Process Diagrams
Enroll in Non-Billed Budget Detailed Process Model Description
1.1 Review Customer/Account Eligibility NBB
1.2 3.4.1.1 Manage Customer Contacts
1.3 Enter Non-Billed Budget Start SA Information
1.4 Determine Covered Service Agreements
1.5 Request to Calculate Recommended NBB
1.6 Calculate Payments
1.7 Set Up Schedule of Payments and Update Non-Billed Budget with Specific Defined Rules
1.8 Update Non-Billed Budget Information
1.9 4.3.1.1d Manage Autopayment
2.0 Update Non-Billed Budget Autopay Information
2.1 Request Non-Billed Budget Service Agreement
2.2 Add Non-Billed Budget SA in Pending Start Status
2.3 Activate Non-Billed Budget Service Agreement
2.4 Create Customer Contact
2.6 Create Letter Extract
2.7 Print Letter
2.8 Send Letter
2.9 Receives Letter
Installation Options - Control Central Alerts
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